Common Questions About Our Billing Services

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Medical billing is the process of submitting and following up on claims with health insurance companies to receive payment for services provided by a healthcare provider. 

Outsourcing can reduce administrative burdens, minimize billing errors, improve revenue cycle management, and allow your staff to focus on patient care. 

We handle all aspects of the billing process: claim submission, payment posting, denial management, patient invoicing, and regular reporting. We customize our workflow to align with your practice’s needs. 

Our pricing is typically based on a percentage of monthly collections or a flat rate, depending on the size and needs of your practice. Contact us for a custom quote. 

No long-term contract is required. We offer flexible terms and the ability to cancel with proper notice. 

Yes, we adhere strictly to HIPAA regulations to ensure all patient data is secure and confidential. 

We use encrypted systems, secure login protocols, and regular audits to maintain the highest level of data protection. 

We serve a wide range of specialties including family medicine, internal medicine, cardiology, dermatology, behavioral health, and more. 

Yes. We manage both insurance claims and patient statements, including follow-up and payment collections. 

Yes. We provide regular, detailed reports on claim status, collections, rejections, and practice performance. 

Onboarding typically takes 1–2 weeks, depending on the complexity of your practice. We work closely with you to ensure a smooth transition. 

We’ll need your provider and practice credentials, EHR/PM access, fee schedules, and payer information. We'll provide a checklist to guide the process. 

We work with most major EHRs and PM systems. Let us know your current system, and we’ll confirm compatibility.